Last modified: May 8, 2024
Groupe Irenode Inc. is a company that specializes in vehicle appearance protection.
At Groupe Irenode Inc., we are committed to respecting the privacy of our clients, prospective clients, and those who visit our website. That is why we have taken, and will continue to take, the necessary steps to preserve the confidentiality of the personal information transmitted to us. Groupe Irenode Inc. recognizes the importance of your privacy and the sensitive nature of your personal information.
The purpose of this privacy policy is to inform you of Groupe Irenode Inc. practices regarding the collection, use, and disclosure of personal information that may be provided through access to or use of our website, or that may otherwise be collected by us (for example, by telephone).
This policy explains why we collect personal information, what we do with it, the measures taken to ensure secure access to this information, the retention period, the data destruction process, as well as the contact details for any questions or concerns regarding this policy.
Personal information collected
First, it is important to define what constitutes personal information. Law 25 defines personal information as “any information which relates to a natural person and directly or indirectly allows that person to be identified.”
As of September 22, 2023, personal information concerning the performance of one’s duties within a company, such as name, title, and function, as well as the work address, work email address, and telephone number, is excluded from the application of the sections on the collection of personal information and the confidentiality of personal information in the Private Sector Act, in addition to public information as defined by law.
In the course of our activities, we collect and use some personal information about our clients and prospects. In fact, in the “Get a Quote” section (First Name, Last Name, email, province, city, telephone number, use and what can we do for you?), this information is requested in order to process the inquiry, provide services, and understand the needs of our clients in order to better serve them.
What do we do next with your personal information?
We transfer the information to the person who will provide the service, and they will use the information for professional purposes only.
Cookie policy
Groupe Irenode Inc. website uses cookies and other related technologies (for the sake of simplicity, all such technologies are referred to “cookies”). Cookies are also placed by third parties who use them to collect statistics, among other things.
What is a cookie?
A cookie is a small text file sent by the website pages and stored by your browser on your computer’s hard drive or other devices. The information stored may be sent back to our servers or to the servers of the relevant third parties on a subsequent visit.
What is a script?
A script is a piece of code used to ensure the website operates correctly and interactively. This code is run on our server or on your device.
What is a web beacon?
A web beacon is a small piece of text, or an invisible image used to track traffic and store various data related to website usage.
Third Parties
Groupe Irenode Inc. uses the services of third parties that place cookies, like Google, in particular. Groupe Irenode Inc. cannot guarantee that these third parties handle your personal data in a reliable or secure manner, though they must also comply with laws. These parties must be considered independent data controllers. Reading these companies’ privacy policies is recommended.
Statistical Cookies
Groupe Irenode Inc. uses statistical cookies to optimize the web user experience on its website. With these statistical cookies, Groupe Irenode Inc. can gain insights into the usage of its website.
Social Networks
On the Groupe Irenode Inc. website, you will find some Facebook content used to promote web pages or to share them on social networks such as Facebook. This content is embedded using codes that were obtained from Facebook, and it places cookies. This content may store and process certain information for personalized advertising purposes.
Please read this social network’s privacy policy (which may be updated regularly) to understand how they handle your (personal) data, which is processed via these cookies. The data collected is anonymized as much as possible. Facebook is located in the United States.
Consent
When you visit Groupe Irenode Inc. website for the first time, a pop-up window explaining cookies will be displayed. You have the right to refuse them entirely or to object to any other use of non-functional cookies.
You can also disable cookies through your browser, but please note that by doing so, the website may not function properly.
Enable / disable and delete cookies
You can use your Internet browser to automatically or manually delete cookies. You can request that specific cookies not be placed. Another option is to modify your browser settings so that you receive a message each time a cookie is placed. For more information on these options, please refer to the instructions in your browser’s Help section.
Please note that the Groupe Irenode Inc. website may not function properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again once you give your consent while revisiting the website.
Rights related to personal data
You have the following rights regarding your personal data:
- You may request access to your personal data that was processed by Groupe Irenode Inc.
- You may object to the processing of your personal data;
- You may request an overview, in a commonly used format, for your personal data that was processed;
- You may request the correction or deletion of data if it is incorrect or no longer accurate;
- You have the right to withdraw your consent at any time, subject to contractual or legal restrictions and a reasonable notice period. You will be informed of the implications of such a withdrawal;
- You have the right to submit an objection to our organization concerning any non-compliance with PIPEDA and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.
To exercise these rights, please contact Groupe Irenode Inc. using the contact details for the resource person, located at the bottom of this policy. If you have a complaint regarding the way Groupe Irenode Inc. processes your data, we would like to be informed.
Resource person
You may exercise the rights stated in this policy or direct any other question or complaint regarding Groupe Irenode Inc. and the protection of personal information by contacting Groupe Irenode Inc.
Individuals give their consent for their personal information to be collected, used and disclosed by us, by accepting Groupe Irenode Inc.’s cookie policy.
How is your Personal Information Protected?
We will keep your personal information confidential, and it will only be used in accordance with this privacy policy. Our internal practices help protect your privacy by limiting employee access to client data and its usage.
Groupe Irenode Inc. has implemented various procedures, such as a procedure for modifying access to sensitive data, a procedure for updating and reviewing the sensitive data register, a procedure for deletion and anonymization of sensitive data, as well as an internal privacy policy.
We employ reasonable security measures to protect against theft, loss, misuse, or alteration of your personal information. However, it is important to note that any information transmitted over the Internet can be intercepted by third parties. In this regard, we cannot and do not assume any responsibility in the event of theft, loss, misuse, or alteration of any personal information transmitted over the Internet.
Protecting your personal information matters to us greatly, and we are prepared to take appropriate and timely measures in the event of an incident regarding personal information, in accordance with applicable privacy laws.
In fact, we have a complaint management procedure in place, a cybersecurity incident report is completed for any incident that occurs whether it has caused harm or prejudice or not, and the sensitive data register is reviewed periodically to catch any changes. Cybersecurity training (phishing) will be provided to all employees.
Retention and Destruction of Your Personal Information
We retain personal information only as long as necessary to achieve the purposes for which it was collected, or for legal or business purposes. When your personal information is no longer needed, we destroy it or render it non-identifiable (that is, we modify the information so that it cannot be traced or associated with a specific person).
Contact us
If you have any questions regarding Groupe Irenode Inc.’s privacy policy, or if you believe that Groupe Irenode Inc. does not comply with this privacy policy, you may contact us in writing at:
Privacy officer
Philippe Thibault, General Manager
Mail: 921, Notre-Dame Street West, Victoriaville (Quebec), G6P 7L1
Email: comptabilite@irenode.com
Phone : 819-758-0971
Changes Made to this Privacy Policy
Groupe Irenode Inc. reserves the right to modify or amend this section at any time and for any reason. It is your responsibility to become familiar with these changes, as you are subject to all modifications. Nothing in this section is intended to create an agreement or contract between Groupe Irenode Inc. and users visiting this website or providing any identifiable information.
